Sorten
Privacy Policy
Last updated: 27 September 2026
Sorten is a software product owned and operated by Apollo Digital Ltd, a company registered in England & Wales (Company No. 9552195), registered office at The Gate, Keppoch Street, Cardiff CF24 3JW ("Apollo Digital", "we", "us", "our"). This policy explains what personal data we collect when you use Sorten, why we collect it, and the choices and rights you have.
1. Who we are
Apollo Digital Ltd is the data controller for personal data processed through Sorten. For any privacy query, contact us at info@apollodigital.co.uk, or for app-specific support at hello@sorten.co.uk.
2. Information we collect
Account information
Your name, email address and a securely hashed password when you register.
Content you add
Tasks, bills, events, reminders and shopping list items you create, along with any group/household you belong to and who each item is shared with.
Smart input (AI)
If you use the AI-powered "smart input" bar, the text you type or say is sent to Google's Gemini API to be converted into a task, bill, event or reminder. This text is processed by Google as a data processor on our behalf and is not used by us for any other purpose.
Payment information
Subscription payments are handled by Stripe, our payment processor, on behalf of Apollo Digital Ltd (the merchant of record). We never see or store your full card details — only your subscription plan, status and Stripe customer/subscription reference IDs.
Device & notification data
If you enable push notifications in the native app, we store a device token so we can deliver reminder and bill alerts to your device.
Contact form submissions
If you contact us, we store your name, email, message, IP address and browser user-agent, used only to respond to you and to prevent spam.
Session & cookies
We use a single essential session cookie to keep you signed in. We do not use advertising or third-party tracking cookies.
3. How we use your information
We use your information to:
- Provide, operate and maintain the Sorten service, including sharing content within your group as you configure it;
- Process subscription payments and manage your account tier;
- Send transactional emails (welcome email, password reset) and, where enabled, push notifications;
- Respond to support or contact form enquiries;
- Maintain the security and integrity of the service, including preventing fraud and abuse;
- Comply with our legal obligations.
Our legal bases for this processing (under UK GDPR) are performance of our contract with you, our legitimate interests in operating and securing the service, and, where applicable, your consent.
4. Who we share data with
We share personal data only with the following third parties, solely to operate Sorten:
- Stripe — payment processing for subscriptions;
- Google (Gemini API) — natural-language parsing for the AI smart input feature;
- Our email and hosting providers — to deliver transactional emails and host the application and database;
- Other members of your Sorten group — only the content you choose to share with them, and only within your group.
We do not sell your personal data to third parties. Some of these providers may process data outside the UK/EEA; where they do, they provide appropriate safeguards (such as Standard Contractual Clauses).
5. Data retention
We retain your account and content for as long as your account remains active. If you delete your account, we delete or anonymise your personal data within a reasonable period, except where we're required to retain records (e.g. for tax purposes relating to payments).
6. Your rights
Under UK GDPR, you have the right to access, correct, delete, restrict or object to our processing of your personal data, and the right to data portability. To exercise any of these rights, email info@apollodigital.co.uk. You also have the right to complain to the UK Information Commissioner's Office (ICO) at ico.org.uk.
7. Security
Passwords are stored using salted one-way hashing and are never stored or transmitted in plain text. Data is transmitted over encrypted (HTTPS) connections. While we take reasonable steps to protect your data, no online service can guarantee absolute security.
8. Children
Sorten is not directed at, and should not be used by, children under 16.
9. Changes to this policy
We may update this policy from time to time. Material changes will be reflected by updating the "last updated" date above.
10. Contact us
Apollo Digital Ltd
The Gate, Keppoch Street, Cardiff CF24 3JW
Web: www.apollodigital.co.uk
Email: info@apollodigital.co.uk